Privacy Policy

Overview

At Resonant Forge Legal, we've been handling confidential corporate matters since our doors opened. Privacy isn't just some compliance checkbox for us - it's literally part of our job description. Whether you're reaching out for a consultation or you're an existing client, we take your data seriously because that's what you'd expect from your legal counsel.

This policy covers our website activities, client communications, and how we manage information when you engage with us for corporate law, litigation, IP protection, or any of our other services.

Personal Contact Details

When you fill out a contact form or email us, we'll collect the basics - your name, email address, phone number, company name if applicable. Pretty standard stuff that we need to actually get back to you.

Client Information

Once we're working together, we obviously need more detailed info - business documentation, contracts you need reviewed, details about disputes you're facing, employment matters, M&A details. This is the meat of what we do, and it's all protected under solicitor-client privilege anyway.

Technical Data

Like most websites, we collect some technical stuff automatically - IP addresses, browser type, pages you visit, how long you stick around. Nothing creepy, just helps us understand if our site's actually working properly and where folks are coming from.

Communication Records

We keep records of our conversations - emails, phone call notes, meeting summaries. It's part of maintaining proper client files and honestly, it protects both of us if there's ever confusion about what was discussed.

We're not in the business of selling data or bombarding you with marketing emails. Here's what we actually do with your information:

Provide Legal Services: This is the big one. We use your info to deliver the corporate law, litigation support, IP protection, contract work, M&A assistance, and employment law services you're paying us for.
Respond to Inquiries: When you reach out, we use your contact details to get back to you. Pretty straightforward.
Maintain Client Files: We're required by our professional obligations to keep proper records of our work and communications.
Billing & Administration: Gotta keep track of invoices, payments, and general administrative stuff to run the practice.
Legal Compliance: Sometimes we're legally obligated to keep certain records or report specific things. Comes with the territory.
Improve Our Services: We occasionally review how things are going to make sure we're serving clients well and the website's doing its job.

We're not in the habit of passing your information around, but there are some situations where sharing's necessary:

Service Providers

We work with trusted third parties for things like secure document storage, billing systems, and IT support. They're all bound by confidentiality agreements and only get access to what they need to do their jobs.

With Your Consent

Sometimes we need to share info on your behalf - like sending documents to opposing counsel, filing court papers, or coordinating with other professionals you've hired. We'll always get your okay first.

Legal Requirements

If we're legally required to disclose something - court orders, regulatory demands, that sort of thing - we'll comply. But we'll do our best to notify you first unless we're legally prevented from doing so.

What we DON'T do: We don't sell your data to marketing companies, share it with random third parties, or use it for purposes unrelated to providing you legal services. That's not our game.

Yeah, we use cookies. Not the chocolate chip kind, unfortunately. Here's the deal:

1

Essential Cookies

These keep the website functioning - remembering your session, preferences, that kind of thing. Can't really turn these off without breaking the site.

2

Analytics Cookies

We use these to understand how people use the site - what pages are popular, where folks drop off, how they found us. Helps us make improvements.

3

No Advertising Cookies

We don't use advertising or tracking cookies to follow you around the internet. That's just not our style.

You can control cookies through your browser settings, though blocking all of them might make the site a bit wonky to use.

Given that we regularly handle sensitive corporate information, M&A deals, litigation strategies, and employment matters, security isn't optional for us. Here's what we do:

All data transmission is encrypted using industry-standard SSL/TLS protocols
Client files are stored on secure, encrypted servers with restricted access
We use multi-factor authentication for accessing sensitive systems
Regular security audits and updates to our systems
Staff training on data protection and confidentiality requirements
Physical security measures at our Suite 1420 office location
Secure disposal procedures for documents we no longer need to keep

Reality Check: No system's 100% bulletproof, and anyone who tells you otherwise is selling something. But we take reasonable and appropriate measures to protect your information, and we're constantly reviewing and updating our security practices.

Under Canadian privacy laws, you've got several rights when it comes to your personal information. Here's what you can do:

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide it in a reasonable timeframe, though there might be some legal limitations on what we can share.

Correct Inaccuracies

If something's wrong in your file, let us know and we'll fix it. Accuracy matters, especially in legal work.

Request Deletion

You can ask us to delete your information, but here's the catch - we're often legally required to keep certain records for specific periods. We'll delete what we can and explain what we can't.

Withdraw Consent

For things that aren't legally required, you can withdraw your consent for us to use your information. Keep in mind this might affect our ability to provide certain services.

Object to Processing

You can object to certain uses of your data, though again, some uses are necessary for us to do our jobs as your lawyers.

File a Complaint

If you think we've mishandled your information, you can complain to the Office of the Privacy Commissioner of Canada. We'd prefer you talk to us first so we can try to sort things out, but it's your right.

Legal Compliance

We operate in compliance with Canadian privacy legislation, including:

PIPEDA (Personal Information Protection and Electronic Documents Act)

This is the main federal privacy law that applies to private sector organizations in Canada. We follow PIPEDA's principles for collecting, using, and disclosing personal information in the course of commercial activities.

Law Society of Ontario Rules

As licensed lawyers in Ontario, we're bound by the Law Society's Rules of Professional Conduct, which include strict requirements around client confidentiality and data protection. These often go beyond general privacy laws.

GDPR Considerations

While we're based in Toronto, if we handle information of individuals in the European Union, we ensure our practices align with GDPR requirements as well. Better safe than sorry when it comes to international clients.

Questions About Your Privacy?

If you've got questions about this policy, want to exercise any of your rights, or just want to chat about how we handle your information, don't hesitate to reach out. We're here to help, and we'd way rather answer your questions than have you worrying about it.

Get In Touch

Email: contact@resonantforge.info

Phone: (416) 555-2847

Office: Suite 1420, 100 King Street West

Toronto, ON M5X 1C7

We'll respond to privacy inquiries within a reasonable timeframe, typically within 30 days. If we need more time due to the complexity of your request, we'll let you know.

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